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PRO
dreamdoctor

Remember the consultants are often sales staff and their job is to generate revenue. I don't have that conflict of interest my pride and joy is getting the best product for the least cost - that is how I market my service - I often save my entire fee for the client with one decision. Pare your choices down to a few and get physical sample and put them up in the space - when it is really important that is the only way to go - photometrics and such only tell you so much.



When I can't find what I need I make it.

   
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User

That is true. However, some stores have consultants who are what is termed "lighting designers." They don't necessarily "sell" what the store contracts with the manufacturers. They do sell a service which is what you do. No different than an interior designer who "sell" what he/she has a "contract" or approved discount for or perhaps has a talent to make something the client wants.

Even so, a good sales person who does have design knowledge is worth their weight. Comes to mind when I purchased a fixture at a lighting store. Although the store did not have a contract with the particular manufacturer, they were still able to get it for me. And I saw the fixture in a catalogue they had. Go figure.

Nice that you can make things. Not everyone is talented in that direction, be it art, gourmet cooking or even simple cooking or sports, etc.

Bottom line is the customer or client comes first. The customer should have enough knowledge to know when they aren't getting the service or goods they won't - go elsewhere.

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PRO
dreamdoctor

The last line describes a good service, one with longevity of a relationship in mind. While often I do specific designs for projects - layout including switching etc sometimes I am called in for direction, theme, concept - to lead the project designers in their effort (via the client, I do not meet with the "team"). That is an unusual client and the projects are always successful because they are knowledgeable at the next higher level - we can actually have fun - that is of the professional variety (productive). You do not market them, they hear of you and call you and you make yourself available to them because that is why you are in the business. Those are the days I live for. Those projects do not photograph well. Wonderfully Zen.

   

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