Pools Plus LLC.

We're over the moon with our pool, patio extension, and storage structure with Pools Plus (Jim Burkhart), it’s been our best experience with a contractor. There are many great aspects to this project, and here are a few things that we value the most. Jim has extremely strong knowledge about engineering-side pool construction. From pool drainage systems, in-floor cleaning systems, flow control systems, all the way to wireless app control. As first-time pool owners, we are lucky to have Jim explain everything about the pool to us multiple times throughout the process. He also provided the designs and timelines that fit perfectly to our budget and expectations. As we iterated 10+ times on the design over a short timeframe, Jim ensured a well-communicated, smooth and timely building process, his design is truly beautiful, even more impressive considering his deep engineering knowledge. We had a tropical storm at the beginning of the project, followed by extremely hot weather for a month. Jim definitely put his best effort on this pool, he checked in almost everyday during construction, gave multiple updates throughout the day at important steps. He went above and beyond with our drainage and built an extra thick pad for the pool equipment. Jim didn’t sacrifice anything for the best quality of the pool that Pools Plus can offer. Another big thumbs-up to most of Jim’s partners: these sub-contractors are awesome! They worked hard and fast while minimizing expected messes; Jim is frequently on-site QC-ing nearly every aspect of the build, and any requests/corrections are promptly actioned. We owe our backyard haven to Jim's experienced design, aesthetic, and practical recommendations - he's a rare breed of expert whose professionalism is apparent from his communication, knowledge, accountability, and high standards.

Since the February freeze, my pool has been nothing but trouble. Thankfully, it was built by QRF Pool Service. Jim has been very helpful, quickly responding to texts and even answering phone calls which is remarkable in 2021. Chad, his right-hand man, has been equally stellar with his work, attention to detail, and maintenance tips. Thank you gents for getting us back on track!

Thank you Jim and Chad for a fabulous pool building experience! And thank you to all the crews that worked on it! I have heard stories from friends who signed with other pool builders, and things did not go well, (example: delays, leaks, unexpected costs, poor workmanship) but we had none of those! They dug January 10 and we were jumping in the pool February 28. Seven weeks to the day, just like they stated in the contract! We had a fair bit of rain in January and February, but they were able to schedule and work around it. The workmanship and attention to detail was tremendous. I think Jim knows who the best in the business are, and only lets those work on his pools. The only surprises along the way were the speed at which everything came together, and the extras that were thrown in. It is obvious he takes a lot of pride in the pools that Pools Plus builds. I am so grateful we had a wonderful pool building experience, and have such a beautiful pool to enjoy this summer.

We chose Pools Plus to build our pool over a year ago and have LOVED our pool so much! Self cleaning pools rock! Jim has been very responsive with any issues we have had... but we haven’t really had any so that’s great!

I’ve owned several homes with pools, but this is the first pool I’ve had built. I would like to say it was all rainbows and butterflies, but there were some hiccups along the way (as with all large projects). However, Jim (owner) and Chad (foreman) did their best to work through the issues, and the final product is awesome. From the first day I called Pools Plus, Jim was accessible and responsive to my questions and requests. This was very important as I was working out of town for most of the construction phase. Jim is very knowledgeable on pool design and code requirements and makes sure he exceeds safety and design standards. We use the pool almost every day and have invited many friends over to enjoy it with us. They all say how amazing it is. We have a resort in our backyard and Pools Plus made it possible. I thoroughly enjoyed working with Jim and Chad. If I ever need to build another pool in the Houston area, Pools Plus will be my first call.

Our experience was absolutely great. We have a complicated set up with three pumps and numerous different run times, speeds etc and all was handled with ease. Quick repair on our in floor cleaning system. We live in Victoria and choose to use Pools Plus ORF repair service over local services. We also choose them to build our pool 2 years ago. Very pleased with all work done and the great after sale service. They know their products, how to service and repair them. No guess work.

Building a pool is a messy process, but Pools Plus minimized the mess and made it the best experience for us possible. We can't say enough how much we love our pool and how much it has changed our quality of family time while enjoying our beautiful pool and patio. Thanks again! We love it!!! Pools Plus built us our dream pool and transformed our backyard into our own personal oasis. It more than exceeded our expectation in the quality and service. We would definitely use Pools Plus again to build our next pool. We are in love with our backyard! Thank you Jim and Jason for delivering a beautiful pool and outdoor patio!

They built a beautiful pool for my new house and has always been responsive for any after service requests! If you are in the market for a pool, I highly recommend Pools Plus!

The pool and patio are beautiful and of very high quality. Pools Plus did a great job in design and construction. Subcontractors are excellent.

8 or so months on from having our pool and patio built, we are thoroughly enjoying the summer with the fantastic pool and patio that we have in place - truly a backyard oasis. Everyone who has come to visit has commented how amazing our backyard is - and we couldn't agree more. Looking back on the build, we had a few challenges but all in all the pool construction was a good experience and Jason is a great project manager. Jose (Decks Plus) and his team did an amazing job with our covered patio: we had a special request to match the brick with that already on our house but this particular brick was discontinued. We tracked down the last remaining pallet of the brick and Jose worked with us to go collect the brick and keep on track with the build. All in all 39 days from start to finish of construction, with some bad weather thrown in, was truly impressive and we love the end result! One constructive criticism we have is re pool school: there was a lot of new equipment and instructions to take in. I think it would be good if pool school was conducted in 2 halves: a first session to introduce new pool owners to everything and then a follow up second session maybe a month later to answer any questions. We had to bother Jason a couple of times are we weren't sure about valve positions and spa draining into pool, etc. All in all a great experience working with Pools Plus and we have already recommended both Pools Plus and Decks Plus to many people. Best Regards, Jennifer Reid

For us building a quality pool was an exciting, yet anxious process. This is the reason we chose to partner with Pools Plus to build our pool. Jim Burkhart came to our house on several occasions to discuss the design, water features, water technology, pool finishes, etc. He was thorough, he generated a 3D rendition of what our pool would look like and offered what I believe to be the best value for a pool. One of the key points in our decision making process is that Mr. Burkhart understands the ins and outs of pool constructions and we wanted to be at ease with the entire process and he delivered. The construction started on October 23, 2017 and we had a beautiful pool the first week of December. We were informed throughout the phases of the construction process, and we felt they did a good job. Overall, we are satisfied with Pools Plus and are grateful with their help in giving us an awesome pool which I’m sure will have long lasting enjoyment for years to come!

We have know Jim Burkhart (owner) for many years. When we finally decided to build a pool, he was our first call. Jim is very personable and came to our home and walked us through the entire design, product and construction process. After a few visits, we decided on our design layout and features and shortly after began building our new pool. We received lots of great advice on which features, products and material selections. We met Jason, the construction manager and he kept us updated and informed the entire construction process. Both Jason and Jim have helped us tremendously through the construction and learning curve of owning a pool. We have enjoyed our pool nearly every day since building and recommend Pools Plus to anyone considering building a pool of their own

Back in January 2016, my wife and I embarked on a journey (and I would like to stress this word) on selecting a company to build a new pool and spa for us. We really had nothing in our backyard at the time except grass so we were looking for something which would aesthetically enhance our backyard as well as provide fun for our children for many years. We began reaching out to several pool builders who service the Katy area. We met with 3 different pool builders over about a week period. I would highly suggest spreading these meetings out over several days and don't try and meet with multiple builders in the same day. You will be exhausted after that day for sure. Jim Burkhart from Pools Plus was the last builder to meet with us and boy did we save the best for last. The second builder we met with treated us like another number on a spreadsheet and it didn't seem like they really needed or wanted our business. The first builder we met with made every attempt to gain our business but the price was just not right for what we were wanting to spend. Now back to Jim. Jim came in our kitchen and sat down with us. You could tell he had done this many times. He began walking through his presentation, and yes he had a presentation, and proceeded to blow us away with his knowledge of pools and everything you could ever want to know about pools. Buying a pool is much like buying a car in that you have to select all the bells and whistles but as you do the price goes higher and higher. You really have to decide between different quality of products like decking, copying, tile, etc, different products to keep your pool clean, etc. Jim helped us with his past experience select what he thought would be best for our pool and what might not make sense or wasn't worth it. My wife and I left the meeting with Jim knowing he was the one. Between price and overall knowledge, Pools Plus by far took the cake. We liked how Pools Plus had most of what we wanted in their “pool package” and any upgrades were easy to understand the price and we didn’t feel there would be any surprises. Jim provided all his documentation on a nice and neat flash drive. In this technological day and age, this was refreshing to not have to juggle pages of material. My wife and I sat down that night and reviewed much of the documentation and material Jim provided and decided to move forward with the project. From a loan perspective, if you are in Katy, I would recommend First Community Bank near La Centerra. Also, I would explore doing a Home Improvement loan. It has the best loan to value ratio. First Community specializes in these types of loans and are extremely helpful. Once the loan process was finalized, plans for construction could begin. Jason Rasco from Pools Plus was assigned as our project manager. Jason was extremely knowledgeable about the entire pool building process and walked us through each step of the way. Jason called daily to follow-up on how things were going and was always accessible if we had questions or concerns. One thing to remember is when they start building, you might say to yourself that you just want your yard back to normal because it is kind of chaotic but just remember the end goal and the beautiful pool and backyard you will have once it is all done. Another frustrating part of the process is the weather. Be prepared to have days where it rains and work cannot be done. We had a few such days but just be patient with the process. Pools Plus is prepared for these days and will even come out and flash gunite where they dig to prevent mud and water run-off. Also, be sure to review the plan and process with your neighbor. Their yard will be impacted and with delays and all it can seem like a long time. Ensure they understand you will repair all damage and in a timely manner. Once the pool was complete, my wife and I were blown away. Our backyard had been transformed from a patch of green grass to an oasis. Please take a look at the pictures. Pools Plus rose above and beyond our expectations. As with any large construction projects we had a couple issues. The first issue was a couple months after the pool was complete part of our decking looked like the stamped concrete had lost patches of color. Pools Plus came in and redid the entire stamped concrete so it would look uniform, they didn’t just fix the area in question at no charge to us. Due to the resurfacing we felt the mastic had to be redone as well which they also took care of, no charge to us. We are beyond happy with the dedication to the quality of product they deliver and the pool and decking is beautiful, just what we wanted. I feel this is the key part of Pools Plus that should stand out, even after they were essentially done with the project they resolved issues that arose to ensure our satisfaction. If you choose to begin the journey of building a pool, Jim, Jason and their team at Pools Plus are a partner you can trust and rely on.

Deciding to build a pool is a huge decision- so is choosing the right company to do it. Pools Plus not only made our project as easy as possible, they made it fun too! From design to dive-in, Jim and Jason were fantastic. Working with Jim on the design was amazing! We watched our pool come to life on his computer. He listened carefully to our ideas and made helpful suggestions along the way. Our dream pool was suddenly becoming a reality. Jason was great on the construction side. He was easy to get a hold of and quick to respond to any of our questions and concerns. Even after the pool was filled, he was extremely patient with me as I got to understand how everything worked and how to maintain it. If I had to do it all again, I wouldn’t hesitate to use Pools Plus. I’ve heard horror stories from some friends and neighbors about their pool building experiences: everything from improper permitting to unfinished jobs. I just wish they had checked with us first- using Pools Plus could have saved them a lot of headaches. I’d be lying if I said that our neighbors didn’t have a little bit of pool envy. If you want a fantastic pool and you want it done right- these are the guys to do it!

Ultimate pool technology and service! Pools Plus has built my last two pools. The experience is impressive from concept to completion over a 3-4 month period. There are 4 main points to highlight: 1. Exceptional Design Experience - The automation and visualization technology used combined with Pools Plus experience built two ideal pool designs for my last two homes. This is an exciting experience. 2. Construction Management - Building a pool is a major project with many variables, in particular weather and availability of sub contractors. Pools Plus was there for me every step of the way, they kept me informed at all stages and on site often to ensure correct construction. 3. Pool Technology & Safety - The Paramount PCC 2000 infloor cleaning system has amazing performance. The release pressure drain system adds a high degree of safety comfort. The Pebble Tec surface is both beautiful and robust. All standard Pools Plus builds and all wonderful. 4. Exceptional Service and Satisfaction - Pools Plus follow up is exceptional. For example I was not happy with the deck finish on my last pool and after Pool Plus managing the issues with the sub contractor the deck was replaced. It was a painful experience but the final outcome was well worth it. I have a gorgeous pool as a result

Our experience with Pools Plus and ALL of their Construction Team were very professional . We are very impressed with all aspects of Customer Service and Quality Craftsmanship. May I add that Jim and Jason both , were extremely organized , communicated daily to myself , so I knew what was going to happen day to day and also who was going to be in my backyard each day....very important !! I have referred Pools Plus to many neighbors that have asked who constructed our pool. Some of my neighbors have heard so many poor quality stories . My experience was nothing less than EXCELLENT !! Even after our Pool was finished, we had very few punch list items , and Pools Plus Jason Rasco was very responsive till every item was completed. Lastly , I had 26 Women new to our Neighborhood at my home last Wednesday 1-7-15 and many ask me questions about our backyard. I explained to my Neighbors, who did our Pool ,why we chose Pools Plus.