ERI Building & Design, LLC

We have only excellent comments to make about working with ERI. Over the years we have known others in our town that have worked with ERI and only heard good things. When it came time for us to choose a contractor for our home improvement project, we made the choice to go with ERI and we are thrilled we did. Their expertise was top notch and the suggestions they made were right on target to our needs and also…forecasting things we may need in the future. Our project included an addition of sunroom downstairs and office/exercise room upstairs, updating of a bathroom with replacing a tub with a shower (tile work to match existing!), replacing the A/C, and misc. HHLD improvements. We couldn’t be more pleased and highly recommend ERI.

ERI Building and Design is second to none. If you are considering building, gut renovating, minor renovations ... anything, you MUST use them. Their quality of work, attention to detail and building to a timeline is nothing like I have ever seen. We gutted a house to the studs - in a world where everything is apparently delayed, we moved in on the day they said we would to a finished home. Their relationships with vendors and contractors meant there were teams of people here everyday working to a timeline that would have been inconceivable to anyone else. Because of their reputation, vendors told me things like "oh you're working with ERI, we'll move your appliance order to the front of the line." They met every challenge with kindness. Found time to invite my kids to ride on diggers when they were here and post-construction, follow-up with the same attention to detail and customer-first mentality. By way of example, we had a plumbing issue after we moved in - not their fault, it was in the old part of the house. On the night of the Superbowl, 30 minutes before kick-off, they were here checking on us. After a project like ours a lot of people walk away disappointed by their contractor or builder; I remain blown away by them, everyone who works for them and every sub-contractor they work with. ERI is forever part of our family - these are quality human beings doing quality work and my gratitude for them is beyond measure. Irrespective of project, big or small, I will always choose them. They treat their work with purposefulness, integrity, quality and kindness. If you're looking to do anything, look no further. They gave my family an impeccable home and will do it for you.

I don't know where to start when talking about ERI, my husband and I are incredibly lucky to have worked with them on our addition. From the first phone call until the final permit, they were communicative, flexible, stuck to timelines, and made us feel like we were their only project (when I know they had more than they could count on two hands!). If a spec of dust fell to the floor, it was vacuumed. The guys created a special door so they could come in and out of the house without bothering us. We have 3 young kids (one of which was a newborn throughout most of the process!) and we never felt like the construction was in our way. Every person who worked on our house was warm, helpful and efficient. I cannot recommend ERI enough (special shoutout to project manager Chris, for taking such good care of us, and Kent and Mike for gladly taking many phone calls from my nervous husband!). I am trying to come up with more projects just so we can work with them again!

We asked ERI to redesign our kitchen and family room, adding significantly to the size of the rooms and their functionality. We were thrilled with the work that ERI did and how it was accomplished. Even with Covid challenges, the project was finished in a reasonable timeframe. They are transparent about price adjustments (which were due to supply chain issues) and everyone at ERI and the subcontractors they involve are creative and so nice.

We have used ERI for all of our house projects since 2004. We have found their team to be unequaled in attention to detail, employing top subcontractors and getting the job done on time. They can do any size project - drawing the design through all aspects of execution from start to finish. We have used them to add on to our antique colonial house, matching molding details and design right through to 2021 for a master bath and guest bath remodel of our current contemporary house. They have also remodeled our kitchen, library and pool area. ERI is excellent at following up with any maintenance problems that arise after the building phase is over which means so much to me. We have no hesitation in giving them the highest review.

We have used ERI on two major projects over the last 25 years, and on countless smaller ones. The work is always topnotch, and just as important, their customer service is every bit as good - and the combination is a rare thing. I would recommend them without reservation.

I cannot recommend ERI enough. They’ve done our kitchen, our driveway, our stonework, our tree work, our basement, and probably other items too. Each time, they show an attention to detail and level of work ethic that I just haven’t experienced with other firms. They are patient with requests, candid in their feedback, and if you want something that is slightly different or have an idea, they will work with you to try to make it work. They’re clear in their billing and communications and are quick to answer if you ever need to touch base. The folks at ERI are just great, I can’t commend them highly enough.

Kent and his team are very thorough and thoughtful. We moved out from NYC and bought a house in Fairfield County that we knew we wanted to renovate and make substantial updates to but that process was overwhelming and we were concerned about who to trust. Kent was referred to us by friends who live in town and we really liked that he has over 35 years of experience under his belt and that Kent and his wife Lisa live in Darien and have raised their children there. For the renovation, Kent and his business partner Mike walked us through every step and were very straightforward with the pricing and timeline. ERI Building and Design were soup to nuts. We started with renderings, and together we make tweaks, and then Kent and Mike and his team got to work pulling the necessary permits and the work started shortly thereafter. The ERI crew and employees are incredibly professional – at the end of every day the work was put away and the area cleaned up very thoroughly, and when the entire project was finished there was not a single nail or screw left behind. Throughout it all Kent and Mike were very responsive to any of our questions, phone calls and emails. We were incredibly happy with our kitchen renovation and have continued to use ERI over the years for even the small things – replacement of a water heater, emergency help when our basement flooded and exterior and interior painting needs.

Kent and his team are truly professionals. Price is fair and pace of work is unparalleled. We did some work to our house remotely and I could not have felt better about every decision made because of Kent. HIGHLY recommend!

I would recommend ERI for any project, big or small. They've done everything for us including designing & building a covered deck and outdoor living space, light installations, masonry & fixing a stone wall after storm damage, and even fixing a broken door after our cat got locked in a bathroom! In my experience, ERI is always on budget, on time, and executes flawless work. They are there immediately whenever needed. Kent, Mike and the entire team are pros.

ERI Building & Design recently helped us renovate our kitchen, pantry and wet bar, and I could not be more pleased with the results. In a project like this, especially during COVID, communication and trust is everything. They set a clear timeline and exceeded it. Most importantly, they clearly communicated who would be at the house each day and all workmen were always on time, courteous, professional, and always cleaned up any mess before they left. It was a pleasure having them in our house and they were great with our dogs! Their work is first rate and I would highly recommend them to anyone. We will be hiring them again! Pamela Nesbett

ERI has done a couple of project for us but most recently they did a complete redo of our kitchen. The team was responsive, helpful, timely, prompt, professional, and amazing. They guided us through the whole process and handled all the behinds the scenes work quickly and efficiently. We would highly recommend them for any job you are thinking of!