1st-Service

Glenn and Gabe refinished our 22 yr old staircase. Removed balsters, carpet runner off the stairs, installed a new landing platform of hardwood, replaced balsters with metal, refinished handrails & treads. They did a wonderful job. Very professional I would highly recommend. George- St.Charles,IL

We were looking to replace our oak railings on our staircase. We wanted to go with decorative black wrought iron spindles and mahogany stained arm rails and posts. Glenn was very reasonably priced, very detail oriented, always on time and a very hard worker. He always cleaned up after himself and tried to make as little mess as possible. We had picked out one pattern for the spindles and I really appreciated the fact that Glenn informed me that it looked a little too busy and he was right. He actually came up with the perfect pattern. We are so happy with the results. He took the time to match the color of the stain to the floor we had just had installed in the family room next to the stairs. The staircase ended up being just what we had hoped for. He did a perfect job and would recommend Glenn to anyone. Thank you Glenn for giving us a beautiful staircase.

I would never hire Glenn, 1st-service again.! 3 months after starting he finally showed up to finish but not to our satisfaction.

Glenn is a perfectionist! His attention to detail is amazing. He also made some recommendations with our stairs that made a huge difference in the finished look. The workmanship is far beyond anybody we had before on floor, stairs and rails. I highly recommend Glenn. He is there when he says he will show up and on time. Great price too!

Glenn did an excellent job replacing our railing and balusters. His work turned out better than we expected. Would definitely recommend.

Glenn recently completed a staircase renovation for us. We are very pleased with his work. He is very personable, but completely focused on his craft. I would recommend 1st Service, and Glenn, for your future projects.

I hired Glenn over the summer to replace my loft railing along with redoing the steps and stair railing. Glenn is 1st class in every sense of his work as meticulously developed a solution exactly the way that I had envisioned. He was always on time … felt safe working in my home during a covid environment and did not cut any corners - he went above and beyond! I am very fortunate to have found Glenn as the project really turned out incredible. I highly recommend Glenn! Thank you

Glenn was very nice and asked and answer the many questions we had regarding installing new railings and baluster. We used to have a half wall that blocked out natural light and airflow. We asked Glenn to install a new open railing with spindles. It looks AWESOME!

We bought a foreclosure and have had to do projects a little at a time as we can afford. Our old railings were miss matched and broken and a few spots missing pieces.... after searching and getting no where with a lot of companies I reached out to Glenn. He helped me figure out options and we came to a decision and I had new railings faster than i ever expected. He was helpful, easy to reach and talk to and fast. The railings look amazing and it almost feels like i have a new house.

We needed to have an old baluster/stair rail replaced. Glenn did a beautiful job! He's very meticulous about his work, and it shows in the finished product. He also put in 3 new steps on the bottom of the stairwell, and this also looks great. He did a beautiful job with matching stain colors to what we already have. We appreciate him reliably coming when he said he would and finishing the project in 3 days. We highly recommend him!

Glenn was so wonderful to work with. Very polite and pleasant to have in the home. His estimate was within range of other estimates and he promised to get the job done in time for a party we were hosting, which he did. I appreciated the precision in his work, and once I found out that his background was in engineering, it all made sense. Gabe, the sander and stainer, was also very capable and good to work with, even suggesting we switch our landing from carpet to wood, which we had been told by another contractor couldn't be done. Gabe did it in a day and it looks fabulous! Thanks Glenn and Gabe! We love our new staircase!

Glenn's attention to detail on our project was exemplary. He knew how to find the best deal and addressed our inquiry and concerns, promptly. Glenn has great networking connections to bridge projects that span beyond balusters and stairs if your projects cause a ripple effect of renovation. We started with Glenn's project and because it was a great experience, we were inspired to do a few more renovation projects. We originally were not going to refinish the treads and later decided it would complete the look. Glenn's friend Gabriel took care of refinishing the stair treads. Not only was Glenn professional and detailed, Gabriel was as well. We hired Glenn a bit later to replace carpet with matching hardwood for our basement stairs, and they also turned out wonderfully. We are excited about the outcome of our home renovation. We highly recommend Glenn if you have a stairs project to conquer. It is hard to find a reliable contractor to communicate well, do high quality work and complete the details with integrity. Glenn is your guy!

Good experience. I had to remove a railing in order to get furniture upstairs. I called 1st Service to rebuild / replace the railing and post. It looks great.

Glenn did an excellent job of replacing our wooden balusters with wrought iron. He also refinished the rail and the treads in preparation for new carpeting on the staircase. Glenn was easy to work with and completed the job on schedule. I would recommend 1st-Service (and Glenn) for this type of project.

I wanted my wooden balusters replaced with iron balusters. I hired Glen from 1st-Service to do the job. Not only does he do fantastic work, he also recommended a pattern that worked beautifully with my staircase. I highly recommend him! He’s prompt, on time and reasonably priced.

Glenn from 1st Service did a wonderful job replacing our carpet covered stairs with hardwood ones. The job was planned and executed very professionally. I highly recommend 1st Service to anyone who is looking for a home remodeling professional