Carpet and Flooring Centers Of NJ, Inc.

If I could give zero stars I would. This was by far the worst experience I ever had. Empty water bottles left in my house, drank MY water in MY bedroom, scratched my brand new bed, for whatever reason they put my nursery chair IN MY daughter's crib and gauged the wood. They "leveled" my floors without using a level, amazing right. They put my husband's door on crooked, I know, that's talent. They cut stuff in my driveway, fine, but they left the garage door open and everything in my garage is covered in saw dust. They unplugged outlet covers I had for my kids, fine they need to plug in tools, but then they threw them away. We had cable wires tacked up on the old molding yet they left the wires hanging all over the place AND threw our half of the hooks I had & left me with 3. They left cement in my kitchen sink that I had to scrub off, Cut the nose of my steps so my kids safety gate just hangs & when the carpet installer came he said "this guy did this again" & he had to nail a piece of flooring to the step so my carpet didn't sag, half of my living room clearly isn't even because my end table now wobbles, my dining room wasn't close to being done correctly when it was leveled, the plywood clearly wasn't nailed down & the floor had to come up and be redone. My daughters floor has a massive scratch going through it.. They left my brand new sofa filthy covered in dust and scratched, when I told Sue she said "what's the material" and nothing else when I told her. After I gave her $13,000, after the 9500 deposit, I was annoyed at all of this & wanted to know when my carpet would be installed, I had 3 phone calls unanswered & countless texts ignored. Sue then says "just relax it'll all be perfect, you have nothing to worry about, call me anytime" that was a TOTAL JOKE. I have never seen a more unprofessional, rude, nasty crew in my life. MY husband is actually going through our house as we speak with a 4 foot level & it's ridiculous that it's still so uneven. Actually, not hard to believe because THEY DIDN'T USE A LEVEL TO LEVEL MY FLOORS. I don't know but after spending almost $24,000 it should be PERFECTION.

Excellent, prompt service. Susan came to our home and went through samples of carpet until we found the one we liked, which helped us choose something that went well with our decor. The installers did a great job and were in and out of the house quickly considering the area to be covered. We will definitely hire them again if we need new carpets!!

Carpet and Flooring Centers of NJ, Inc installed beautifully finished Bruce oak floors in two of my condo bedrooms. Sue Gibbs, the representative is likeable and knowledgeable about the flooring products for this current work, as well as carpeting installed at a central NJ location in 2015. The experienced installing technicians worked efficiently and professionally finishing tasks from beginning to end. They moved large furniture items, tore out and removed old carpet, prepped the floors, applied a vapor barrier, installed the flooring making proper adjustments at walls,door jams and closet sliding doors as well as applying moulding precisely to the rooms' perimeter. Their cleanup of the work site was meticulous. The company model is to eliminates the "middle man" providing excellent pricing. The estimating was "on the money as I noted there was very little material remaining after both the wood floor and the carpeting installations. Work was completed as per contract time allotted and there were no hidden costs. I highly recommend this company.

We recently replaced all carpet on four levels of our home. We made numerous trips to various carpet stores. This happened over a three-week period without a decision being made . It was becoming very painful for me to be going to carpet stores to look at samples and hearing the salesman as bitch . Finally my wife seen Sue's ad on the Internet and we decided to give it a try. Sue came to the house with plenty of samples to pick from and we agreed-upon carpet and price . Shortly after Sue's installers showed up at 7:30 in the morning and completed the house by 3:00 PM. This included removing the old carpet and padding in replacing the four levels of carpet and two stairways installing approximately 110 yards of carpet . They did a superb job and also did a great cleanup to make it a non-event . We are extremely satisfied with Sue's installers and Sue's professional attitude that completed our home carpeting project .

I was so happy to have found Sue from Carpet and Flooring Center of NJ. The home she helped me with is a second home and I wasn't sure who in the area would be the right fit for this project. After having done research I decided to go with Sue as her price and my experience interacting with her was excellent. Both Sue and her Installer were wonderful and very professional throughout the entire process. I am thrilled with how the final product came out; I get so many compliments! I would definitely use Sue and her team again and have already recommended her to a friend of mine.

I had such a wonderful experience working with Carpet and Flooring Center of NJ. Sue was very responsive throughout the entire process; she was extremely accommodating and professional. When it came time to choose what would work best for us, Sue brought over samples to our home and helped us with making the decision. All of the installers were very friendly and Sue was able to accommodate our installation in two parts per our request. She also special ordered wood saddles to fit between our carpet and existing laminate flooring. While we had one minor issue where our sliding door guide broke, Sue was quick to respond and the installers came back to install a new one. We had a very positive experience and would use Sue's services again!

We replaced carpeting in almost all of our house. Carpet and Flooring Centers of NJ did a superb job. Everything Susan Gibbs said would be done was expertly done. They made an otherwise difficult event easy. Susan provided excellent in helping us decide what to do with colors and products. I had a number of hand made doors, saddles and trim that I was concerned about being damaged. Nothing was damaged. They moved all of the furniture and replaced it exactly as we wanted. We also had special needs installing carpeting in closets with floor standing shelves and prepping a stairs for a new bannister, and everything worked out. It was a pleasure working with Susan, and the crew that did the work was friendly, courteous, and very skilled.