Order By Design, Inc.

I have used this company many, many times in the last 12 months and it is FANTASTIC!!! Heidi is so thorough, conscientious, honest, and trustworthy!!! She is also a wealth of knowledge and has taught me so much about organizing!! She has helped me to get my home and office under control, as well as my endless paper trail! She set up a system for my office that actually makes me want to work! My cabinets, closets, and garage look AMAZING!!! Thank you so much Heidi!!!

I volunteer with Heidi on a regular basis so I didn't hesitate to ask for her help with some recent design changes in our home. These changes were forced upon us due to a water leak, so we were trying to minimize the time we had to be away from the home during the renovation. Heidi made herself available on short notice and at a time that was convenient for us. We had narrowed our choices for both fireplace stone and wood flooring to two each, and without the ability to envision the impact of each choice across an entire wall (stone) or an entire house (flooring), I needed Heidi's help. Although we were leaning towards one of the two flooring choices, Heidi gave her honest opinion that we should select the other, and she verified our first choice of stone, cautioning that the second choice would have been wholly inappropriate for the room. She was right on both accounts. We are delighted with both choices, and she even threw in a "bonus" of suggesting which direction to lay our new floor, which was the opposite of the direction of the original floor. Even her contributions on minor aspects (or aspects we did not anticipate) were valuable. She comes with my highest recommendation not only for expertise, but also for her ability to relate to and interact with her client, as well as not placating her client or falsely affirming their pre-determined choices. I'm so happy I've gotten to know her on a professional level as well as through our volunteer activity together. Thanks Heidi!

I hired Heidi after several enthusiastic reviews on my neighborhood listserv. I knew my living room had a lot of potential but I had no idea how to utilize it. She listened to my thoughts on what I wanted, and asked a lot of questions to better understand what I was after. What was particularly helpful was that when I presented I had in mind, e.g. a blue couch and a square coffee table, she never said "yes" or "no", but rather explained that if I went that route, then this is the effect that creates, and this is how those choices impact the choice of rug, artwork, bookcases, etc. It really gave me a good idea of how all my options fit together to create a seamless look. She also gave me a lot of ideas about places to purchase furniture that I wasn't familiar with, and had a few REALLY easy suggestions about re-arranging my current furniture. We moved the dining room sideboard from one part of the room to another and the effect was dramatic. She also offers decluttering and organizing services - I didn't need those but people who do say they're amazing. When we're ready to re-do some other rooms in the house, we'll definitely call Heidi again!

Heidi is the absolute BEST person to work with when designing your home!!! I spent a lot of time looking for the "right" designer to help me and my husband design our kitchen, breakfast area, living room, keeping room and bathroom. My checklist was simple in my mind: Someone who listened to what we wanted, had similar taste with great ideas (of course), was affordable, and responsive when we had questions. I spoke to a lot of people who could only deliver on a couple of these, but no one who could do all....until I met Heidi. Here is what I liked most about Heidi: Not only is she a great designer but a great communicator and problem solver. It can be hard to satisfy two people who may have different opinions (especially when working with a husband and wife). She listened to both of our ideas and figured out how to make everyone happy all while giving us a beautiful home that we both LOVE. Heidi is also fair when it comes to her pricing. She is worth every penny and is great at communicating so there were never any surprises. And most of all, Heidi is just a great person. If you're going to invest the money and time in designing your home it is important to really like the person you're spending so much time with. We didn't know Heidi personally before working with her and now I consider her a friend. I cannot say enough good things about her talent and character. I can't wait to start our next project with her!

Heidi staged our home for sale and did an outstanding job. We received multiple offers for the full asking price and were under under contract in 3 days. The first time Heidi came, we walked through the house and I took 4 pages of notes of where to move furniture and what decorative items to buy. I loved how specific Heidi was in furniture placement, paint color and the color, shape or size of the items still needed. We did all the items on the 4 page list and had Heidi come back. She hung pictures, placed decorative items and moved around furniture until everything was perfect. The transformation was astonishing. Heidi has such a good eye for balance and placement of everything. I had heard that the best thing to spend money on when selling your house is a stager. but I had no idea that our house would look this amazing. Heidi is absolutely worth the investment. You will get more money for your house and sell it quicker with Heidi's help. Since we're moving across the country, I was happy to hear that she even does Skype appointments! Yes, she's that good.

Heidi with Order by Design is brilliant! During our first meeting to work on my house design and organization, she helped make significant changes that improved both the look and function, i.e. move furniture to make room look/feel bigger, focus on key items that mean a lot to me, and make sure flow is easy so you want to be in the room. It is amazing to me how the little things can make a difference! She was great to work with and really focused on budget, most impact, and helping me get the most out of our time. As an engineer, I did not understand the design aspect and her suggestions for furniture, colors, and art were RIGHT ON THE MARK! She also did not try to change my style, but worked to understand it so I was thrilled with the end result. Going into this I thought hiring a designer/organizer was a luxury. After working with Heidi, I am convinced it is a necessity. I would have loved my home a lot sooner had I done this years before. The look, function, and feel of my home is so improved and I get TONS of compliments on it! I highly recommend Order by Design. Look at her sight to see pictures of before an after...Living room, Dining Room, Kitchen...possibly more.

I hired Heidi Luckenbach to stage my house to sell. She came over on a Saturday and stayed with me for 4 hours. During those 4 hours she selected all of the colors for the house. Wow - she has energy and drive!! I knew that my house needed another touch for it to sell at the highest price and she helped me understand and break down exactly what this meant. Working with her was incredible. She'll work with any budget and do whatever you need. She has a natural eye and can design any area. She hung pictures, moved furniture and put her final touch on accessories. My house was listed on a Friday and I had an offer on Sunday. This is simply because of what Heidi did for the house. I am moving to an apartment and I can tell you that just as soon as I move, I'm calling Heidi to stage it too!! Everyone that comes to my house, ask - "Please give me your designer's phone number"!! More than happy to say - call Heidi! Happy Customer - Melissa

Terrific job Very hard working creative And energetic She made my house look Amazing for resale I am totally pleased with Her excellent work

I felt it was best to leave my house while Heidi was working her magic, only because we tend to become attached to the "things" we accumulate. As I walked in my house I was amazed at the beautiful transformation that had taken place in just a few hours. It felt like a new home, she took things I already had and made them look new....simply AMAZING!! I love everything she did and wouldn't change a thing. She has an eye for color and how to bring a room together with any accessory. She is incredibly gifted, talented and a delight to work with. I'm excited every time I walked in every room. I LOVE IT!!!!!!!!

Heidi Luckenbach with Order by Design is a fantastic stager. I have been very impressed with her attention to detail and her wonderful way of working with my sellers. Many time Sellers do not want to hear that they need to paint or change a home for market, especially if they have lived in that home for a long time. They have raised their children there are very emotionally attached to their home. Heidi helps "encourage" them to make those changes that make a huge positive price difference when the home is exposed to the market. She is very complimentary about their home and yet helps them see the light due to her experience and the confidence that she exhibits. She is Fantastic with color and really has a great eye for furniture arrangement. Heidi is a joy to work with and a valuable member of my team!

Heidi staged my home to sell and the first two families to view it made an offer! She was amazing to work with... Always on time, stayed on tasks, a complete professional who is an expert in design, colors, spacing etc....she is great! I have moved and now am hiring her to help me in my new home!

We are very happy that we selected Order By Design to help us stage a home that we listed for sale. Heidi Luckenbach, our design consultant, is a true professional and knows her business very well. She rearranged furniture and decorative items throughout the house with incredible speed and creativity. Her attitude was always positive, making the homeseller comfortable and part of the experience. We will be contacting Heidi for her services in the future. Fred & Rita Smith Realtors Coldwell Banker Residential Brokerage