411 Sunderland, Tyne & Wear, UK Renovation Contractors

“From the outset Chris inspired confidence. Initial site visit in 4” of snow and a satnav detour didn’t put him off. Professional throughout. Communication outstanding. A unique and challenging design. Chris rescued us as I’d naively designed and financially committed to manufacture of a complex Glulam structure. Curves, unusual materials, testing terrain all added difficulty. “There will be problems we don’t yet appreciate but we will solve them” was confidence inspiring and he was true to his word. Unfazed and without any formal plans he drew up a comprehensive quotation, design and building schedule. Contrary to many building projects we, by necessity, had to make material and design decisions as the project evolved. Credit to Chris for taking this on, I am eternally grateful. Lots of conversations and shared decisions, with Chris respecting my opinion but also pointing out where things could and should be done differently. A genuine collaboration. Started 3 weeks early! Garry, Alex and Travis were a delight to have on site. Polite, respectful, punctual and hard working, each with their own skill set. Site was spotless throughout despite working through freezing temperatures, gales and eventually a summer heatwave. All sub-contractors, deliveries, plant and equipment co-ordinated without a hitch. If there were any issues, I wasn’t aware of them…..which is how it should be. Workmanship absolutely first rate. Any problems rectified as they arose: frame footing redesign, frame installed misaligned (by frame manufacturer), ancient field drain uncovered, roof rainwater management, and perhaps most challenging a flaw in the frame design with too wide rafters made creating a smooth curve particularly challenging. Chris clearly works to a mantra: if it’s not good enough for my house, it’s not good enough here. The team tolerated with good grace my efforts to muck in and graft. Must be challenging having the client on site everyday and more so wanting to get involved. The project expanded to include a new 95m heavy duty railway sleeper boundary fence, that we designed and installed, relying heavily on Alex’s joinery skills and eye for detail to manage complex changes in gradient. Finished just about on time and on budget…..with time and cost additions for the un-planned fence. Remarkable given the challenging build, the number of design unknowns at the outset, testing ground sub soil (rock!), material indecision and finding and coordinating highly specialist subcontractors…..in particular the statement roof covering. Overall a first rate service from start to finish. Chris and his team pride themselves on providing a high end service not only in the finished product but also in the client experience of the process, the latter a priceless added value. Highly recommended. I’d be very happy to discuss my experience with any potential clients.”

“I discovered Newcastle Kitchen and Bedrooms during lockdown via Social Media. I followed them and loved all of their designs, and once we could visit the show room we booked an appointment. Martin designed our kitchen and his design was perfect for us - we didn't want to change a thing and couldn't wait for it to start! We had some building work to do initially but once the space was ready everything went very smoothly. All the staff and contractors working for them were great - very professional and any little hitches along the way were dealt with quickly and the standard of work was excellent. We are so pleased with the end result and would definitely recommend them.”

“Phil has been fantastic right from the start with our renovation and extension project at our new home. His design ideas have helped to shape our own thoughts into a brilliant looking scheme with clever concepts throughout to make the most of the space and perfectly fit the brief. Always easy to communicate with, Phil has been able to answer all of our questions clearly and quickly and has been great to work with. Can’t recommend him highly enough!”