e home concepts

I'm writing this is to express my disappointment and frustration with E Home Concepts' renovation services for my HDB house in Tampines. In April 2024, my wife and I engaged E Home Concept to renovate our HDB house in Tampines. Despite initial assurances, the project was plagued by delays, poor workmanship, and unprofessional conduct. After several discussions, we signed a verbal agreement, as Kelvin assured us that everything would be taken care of without a written contract. This proved to be a costly mistake. Renovation began on April 2024. It was a small scale renovation work. Kelvin estimated completion within three months. However, progress slowed significantly after the first month. Despite our concerns, Kelvin repeatedly assured us that everything was on schedule. In August, Kelvin claimed that carpentry works would be completed within five days. However, the actual installation took much longer. They discovered some measurement issues, requiring the carpentry to be re-done, further delaying the project. Kelvin displayed unfriendly and uncooperative behavior, verbally provoking my wife and me the moment we asked him on the completion date. He's lacking of accountability and transparency alarmed us. The renovation took two and a half months longer than expected, with significant deviations from the original plan and subpar workmanship. Despite full payment, Kelvin failed to provide us with the renovation contract, citing busy schedules. Our experience with E Home Concept was a nightmare. We urge others to exercise caution when considering their services, as potential delays, quality issues, and unprofessional conduct may arise.

We recently had the pleasure of working with Kevin for our 5-room resale home renovation, and we couldn't be happier with the results. From the very start, Kevin impressed us with his patience and willingness to listen to our ideas. One of the things that really stood out was Kevin's approach to cost savings. He was proactive in offering alternate solutions to help us save money without compromising on quality. His prices were also very reasonable, especially considering the level of service and attention to detail we received. Kevin's commitment to quality was evident throughout the project. He ensured that the work done by subcontractors was close to flawless, only releasing them when he and us were satisfied with the results. This gave us great peace of mind, knowing that everything was being handled with care. Moreover, Kevin went above and beyond by offering additional work to enhance the aesthetics of our home where needed—without asking for extra costs despite us being more than willing to compensate him. His generosity and genuine interest in making our vision a reality made the entire experience smooth and enjoyable. If you're looking for a contractor who is dependable, easy to work with, and genuinely invested in delivering exceptional results, I highly recommend Kevin.

Kevin the boss is very genuine and professional. From the start to the end of the renovation project, he was always very friendly, patient, responsive and always updating us on the work progress. The best part is that his price is very reasonable and yet did not compromise on the quality of his workmanship. In fact, whenever any part of the renovation is not carried out properly, he will immediately reject it and tell his team to redo before we even raised it up with him. He is also very generous and not calculating as a ID contractor. When he noticed the paintwork on our living room walls (not part of the renovation work) was old and had marks over many places, he offered to repaint the whole living room for us free of charge. Besides this, he also did a few other minor repairs for us free of charge. His motto is everything must be done to perfection “完美” for the interest of his customers. Kevin is one rare ID contractor whom you can fully entrust your home renovation to without any worry that he will reap you off or do a bad job. Both my wife and I are very satisfied with our refreshed kitchen, storeroom and two toilets. Highly recommended!

My husband & I love the newly renovated toliet, repaint the whole house & floor polishing thanks to our ID Kelvin. We did both toilet renovation with whole hack down & redo.He will come up with ideas for us and give as suggestions that fit on our budget. Ones again I will like to thanks Kelvin & his team for giving us brand house to prepare for CNY

Would recommend Kevin’s services as he is really professional and puts in effort to his work. He puts in the extra mile to accommodate our timings and requests. He is patient throughout the entire project and continues to provide after sale services when minor fixes are required.

I would like to highly recommend the service of E home concept, especially the service of Kevin, who led the entire team for my home reno. E home concept is the 2nd ID firm that we have worked with for our current home. We didn’t have a very good experience with the previous ID who had worked on our previous reno. They were expensive and calculative, resulting in us removing a number of carpentry work from our “to do” list. Fast forward a year later, we wanted to add on some carpentry work to our home. We enquired a few firms but were turned down by some due to the small job that we had for them. A friend recommended Kevin and I linked up with him for a quote. The first impression of him was he is genuine as he made an effort to visit our place so as to give us a more accurate costing and his price was reasonable. We knew that it was not an easy job for him from the start as my house has existing carpentry that is about a year old. He not only had to work on the design aspect, but also to ensure that the new design of the carpentry will blend and synchronize well together with the existing carpentry. Despite the challenges, he did not attempt to ripe us of our pockets. In fact, his quote was the most reasonable range. Hence, we decided to go with him instead of the rest. He is a strong believer in building long-lasting relationships and takes pride in the satisfaction and happiness of his clients that he works with. With that in mind, he never hesitate to provide extra help to us even when it is not within his scope of work. He even went through extra miles to help us resolve many issues, including neighbour’s complaint and sourcing for disposal of old furniture. He even helped us to do touch up of paint work. We are truly thankful and satisfied with his exceptional interior design services that he has provided for our home. He is attentive to details, dedicated and committed to creating a beautiful and functional space for us. His service truly exceeded our expectation. His ability to translate my ideas into reality while incorporating his design was truly remarkable. He gave insightful suggestion and sound advice to the practical aspect of the design. He would patiently listen to our ideas, concerns, and preferences, and integrate them into the overall design. For those of you who are hunting around for a trustworthy ID with a reasonable pricing, do give him a call for a worthy consultation.

Kevin the boss is friendly and responsive, but he tends to be forgetful sometimes and you need to chase after him. He gets things done but some small stuff must chase after him. I still say he’s a good and reasonable man to hire.

Couple of months back, I chanced upon ehome concepts in houzz, took the leap of faith, and never look back. Kevin is a top professional, proactive, and very easy-going. What makes him stand out from others is his dedication to his work and commitment to his clients. He truly embraces this key characteristic - RELIABLE, through his prompt responses to our queries regardless they were on weekends or after office hours, his willingness to go extra mile, and demonstrating his generosity in rendering his assistance (which is not part of the reno work). This allows homeowners like us to have a piece of mind. I won't hesitate to recommend his service and would like to say a big THANK YOU to him. Highly recommended - thumbs up!

Kevin and his team are really professional in their job, not just in executing what we have requested, but also providing solutions for our home improvements. In particular, he implemented the smart home framework for our condo unit which we really appreciate, at a really good price. Also, many other small enhancements are often thrown in for free. He also provides good after sales support for us. Really pleased with the result.

We would like to thank Kevin (E Home Concepts), he is very professional, helpful and responsive . Even though our renovation is small, he is still willing to give reasonable price, and during the renovation, Kevin was in charge of running the project and was very quick and prompt with providing updates or answering our questions. As well as he can find out the issues in our new house, and share his suggestions with us. Additionally, the timeline he gives is just nice, and make our moving process smooth. Highly recommend.

We would like to thank Kevin for his dedication and professionalism to our project. Even though our renovation was not a major one. The entire process from consultation to the realization of the project was smooth and exceeded our expectations. Kevin comes across as a sincere ID that is always willing to accommodate our schedule and does not hardsell nor recommend things that you do not need to make a quick buck. His design ideas and color matching is excellent and we are very pleased with how the cabinets, flooring and furniture came across cohesively as a eye pleaser which got us many compliments. Highly recommended.

Kevin the boss is very helpful & friendly, always willing to go out of his way to provide assistance, regardless of how troublesome or frivolous the request may be. He is very responsive even on his off days & always provide practical suggestions. He is generous with his time & advice also, prepared to go the extra mile just to solve an issue which at times isn’t under his purview. He is very down-to-earth, sincere, approachable and easy to work with. He takes pride in his work & add on stuff which he felt was better than his original idea at no extra cost! Even though my renovation isn’t a major project, he didn’t place lesser importance on it. I’m really thankful to have chance upon Kevin’s company & grateful that he was willing to take up this project. A trustworthy gentleman whom I strongly recommend, I’ll definitely return in future if I’m lucky to have the ability to change house!