Basement Renovation Professionals in Bradford.

“This is the third times I have used rihan . Each experience has been excellent and this time was no different . His workmanship is superb and his punctuality and timing of completion were exact . The overall job came out excellent and very beautiful and once again - rihan did not let us down . I would highly recommend his for anyone needing his service . It will be a great decision . Shakira aryan”

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“Patricio was an amazing contractor to work with. We did a full house renovation this past summer. one Kitchen, two bathrooms, Engineering Floor in the whole house, Interior Garage Floor and exterior interlocking, wood deck in the backyard plus many other details and spaces. Patricio and his crew were courteous, kept us informed about options and pricing, provided creative solutions to maintain us in budget and kept to the timeline for the job. From start to finish they listened to our concerns and were right in line with the look and design of the new spaces we wanted. The price was right and I feel we got a lot more than any other company would have done. This was no a small job with multiple unforeseeable issues that were resolved by Patricio to the last detail providing my family with peace of mind on all the options we choose. This is clearly a company that has integrity in their work and cares about their customers needs, something that is difficult to find these days . I will definitely use them for future renovations and recommend them to my friends.”

“Very knowledgeable, professional and meticulous in the quality of their work. We were kept up-to-date with timelines throughout the entire project. The basement reno was the first major home reno we have done and this experience was exceptional. We highly recommend Custom Cellar Renovations and would definitely work with them again.”

“Excellent service! Full bathroom renovation was done to perfection. David was very helpful and resourceful with suggestions. Everyone was kind and helpful. I would definitely hire this company for another home reno.”

“The best service and the best quality! Sahand and his team is the most professional and friendly contractor I have ever seen before. He even made sure to clean the entire space that was renovated before doing the final walk through. Definitely 5 stars all around.”

“Chris from Velusina was patient with me and my requests. He worked with my idea's for what the kitchen would look like and added his own touches that I didn't realize wouldn't work. The Velusina crew were always on time and professional. Right now I'm just saving up so that I can get Velusina back to work on the rest of my home because the rest of the house looks incomplete. Thanks Chris for everything, can't wait to see what else you can do.”

“Highly recommend fair pricing and great to work with. The Handyman Services mount our TV and install and outlet to hide the wires.”

“I have now had the great fortune of having George and his wonderful team complete at least 3 substantial projects in my older home off the Danforth, and am looking forward to using Mango again. George and his team at Mango are always professional, honest and consistently strive to go above and beyond expectations, while completing the work on time and within budget. Mango also offers great product choices and ideas that enhance each project they have completed for me. From a racoon proof outdoor, enclosed deck, to a brilliantly designed basement apartment. They are truly my ONLY CHOICE when it comes to renovations big, or small.”

“Excellent quality in both design and material. The team is very flexible in order to satisfy customers needs and wants. And off course very professional”